Customer Support
To exceed our customers' expectations and to drive customer satisfaction, WMS offers comprehensive customer support through the following groups:
Customer Service Group Support
WMS currently provides top quality customer service to each of our clients. Our Customer Service Group will quickly resolve your technical, administrative, or service issue. To improve our response time and reduce customer communication costs, we installed a new internet communications system. Customer Service Group Support is committed to offering the best customer service possible and rest assured that your satisfaction is our #1 priority.
Please contact us at:
BPEC tel: (66) 2-709-2546
ESBEC tel: (66) 38-246-264
Technical Sales Support
WMS's Technical Sales Representatives (TSRs) will provide an initial assessment of your waste management needs free of charge. Following this assessment, the support group consults our on-site scientists, operational experts, customer service group, and technical staff, and provides you a customized solution for your waste management needs. Additionally, Technical Sales Support provides training to customers regarding environmental policies and proper waste disposal. Please contact us to arrange a free visit to your plant.
Laboratory & Sample Analysis
WMS's experienced technicians operate our state-of-the-art physical and chemical laboratory. The laboratory and experienced staff together allow WMS to develop various treatment processes and monitor waste samples throughout the entire disposal process.
Before accepting any waste, our technicians collect and test a waste sample in WMS's onsite lab to determine the best disposal method and treatment cost. WMS also offers other specialized testing services upon request.
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